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77 ALLCOCK STREET, Birmingham, West Midlands, B9 4DY
Telephone:
0121 7218651 | 07588 729442

Customer reviews of James Bentley Motors

At James Bentley Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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James Bentley Motors

James Bentley Motors
5
4.9

Based on 198 customer reviews

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  • 5

    Mercedes e220 2008

    By Petar R on 14 December 2020 | Verified purchase

    Very happy with the service, the guys even opened on Sunday, because I couldn't do another day.Highly recommend James Bentley Motors to anyone.

    Reply from James Bentley Motors on 16/12/20

    Hi Petar, thanks for the great review. It was a pleasure doing business and we hope you enjoy the E Class! Take care, Sam.


  • 5

    Great experience from enquiry to delivery.

    By Mick C on 10 December 2020 | Verified purchase

    Really helpful staff who got back me when they said they were going. It was reassuring that they were transparent as far as any imperfections with the car were concerned. They explained the process fully a took me through it step by step, keeping in regular contact. The car was delivered as arranged and was exactly what I expected. Great service from start to finish.

    Reply from James Bentley Motors on 14/12/20

    Hi Mick, thanks for the 5* review. I hope the Peugeot is serving you well! All the best, Sam.


  • 5

    Good service

    By Scott C on 29 November 2020 | Verified purchase

    Very helpful kept updated with info, Good service

    Reply from James Bentley Motors on 02/12/20

    Hi Scott, thanks for the review and kind words. I hope you enjoy the Ford Kuga! All the best, Sam.


  • 5

    Outstanding service!

    By Vlad O on 28 November 2020 | Verified purchase

    Found a car listed with James Bentley Motors, Agreed to a sale and delivery came 3 days early. Excellent and professional communication. Easy transaction. Lovely man who delivered my car very kind. Car exactly as described no problems no nothing . Absolutely recommend to anyone who's looking to deal business with this dealership, you won't have a single problem with them. A++++ -vlad

    Reply from James Bentley Motors on 16/12/20

    Hey Vlad, thanks for the great review. I'm glad to hear that your happy with the delivery. We look forward to seeing you soon! Thanks once again, Sam.


  • 5

    Confident and hastle free

    By Jonathan L on 24 November 2020 | Verified purchase

    Really easy process from start to finish. I was able to take it for a test drive and have a thorough look over the car at the dealership. Friendly atmosphere and no pressure for the sale. The information provided about the car and knowing its full history filled me with confidence to proceed with the sale. Overall an excellent service

    Reply from James Bentley Motors on 25/11/20

    Hi Jonathan, glad you like the car and enjoyed the service provided. Thanks, Sam.


  • 5

    My new car was delivered on my birthday!

    By Hazel N on 16 November 2020 | Verified purchase

    I enjoyed my experience buying a Saab convertible with James Bentley Motors. I communicated over Whats App regularly as I was buying myself a car for my birthday and unable to visit the showroom. I was delighted that it was able to be delivered on my birthday!

    Reply from James Bentley Motors on 19/11/20

    Hi Hazel, thanks for kind words. It was a pleasure supplying you with your new car on your birthday. All the best, Sam.


  • 5

    Muhammad khan

    By Muhammad K on 14 November 2020 | Verified purchase

    Alhumdulliah,we bought s class and Sam provide all the details regarding this car.Which we found very professional and helpful.In shaa Allah ,we will definitely visit James Bentley for next car as well .

    Reply from James Bentley Motors on 18/11/20

    Hi Muhammad, I am glad that you found our services professional, we look forward to seeing you on your next purchase. Thanks, Sam.


  • 5

    Good experience and great customer service

    By Mr Tajinderpal Balbir S on 12 November 2020 | Verified purchase

    Good to deal with Sam he is good and I had 1 issue but he had kept his word and solved would like to do future business definitely

    Reply from James Bentley Motors on 13/11/20

    Hi Tajinder, thanks for leaving us a 5* review. I am happy that you are pleased with the service you received from us. Take care, Sam.


  • 5

    Nice and helpful service

    By Dr Gurpreet S on 11 November 2020 | Verified purchase

    Nice and helpful service , explained elaborately about various steps regarding buying the car.

    Reply from James Bentley Motors on 13/11/20

    Hi Dr. Singh, thanks for coming down and purchasing your first car from us. We hope you enjoy it and it serves you well. All the best, Sam.


  • 5

    Honest and fair. A pleasure to deal with.

    By Christopher N on 10 November 2020 | Verified purchase

    Honest and efficient service. I dealt with Sam who was up front and assured, he gave me what I felt was a fair price for my car as a trade in and did exactly what he said he was going to do. Due to not being able to travel due to the birth of my daughter he arranged to bring the car to me and did so following all social distance guidelines. I would definitely recommend .

    Reply from James Bentley Motors on 11/11/20

    Hi Chris, thanks for the lovely review it really means a lot! I look forward to seeing you soon for your next car and once again congrats on the baby girl. Thanks, Sam.