Customer reviews of James Bentley Motors

By Hardeep S on 15 October 2018 | Verified purchase

totally superb.i bought vaxual insignia frm them and i deal with them in bermingam.the staff is very helpfull.love to deal with them again.i recomend many of my frnds about them.they do excellent job⭐️⭐️⭐️⭐️⭐️five star frm my side

Reply from James Bentley Motors on 16/10/18

Hey Mr Singh, thanks for your review and recommendations! I hope you enjoy your new Insignia, Sam.

By Junaid S on 14 October 2018 | Verified purchase

Customer service was excellent and they were soo helpful. Very impressed and thank you for helping me.

Reply from James Bentley Motors on 16/10/18

Hi Jay, thanks for your review and kind words, customer service is our main focus and we aim to be the best at what we do!

By Azhar K on 08 October 2018 | Verified purchase

Exceptional gentleman at this delaersip. So I was in desperate need of a car and I came across this Peugeot that the company had advertised. I called in and arranged a viewing, I was then taken for a test drive and given an in depth honest history of the vehicle. The vehicle history was all present as was the two keys as advertised. Car was valeted and very clean. Even had a brand new spare tyre along with all the tools needed to change the tyre in an emergency. The gentleman even went beyond the regular salesman and helped me tax the vehicle at the showroom and let me use his phone to get my insurance up and running. I would like to say thanks and will definitely be visiting in the future to buy one of his luxury motors he has for sale 😁.

Reply from James Bentley Motors on 12/10/18

Hi Azhar, it was our pleasure. Thanks for your kind words.

By Jason B on 06 October 2018 | Verified purchase

very good and friendly people, car as described on advert.

Reply from James Bentley Motors on 06/10/18

Thanks for your business Jason, we hope you had a safe and pleasant journey back in your new Audi.

By Omar F on 03 October 2018 | Verified purchase

Awesome customer service, polite staff, very professional, and lovely unit full of a wonderful array of a grade cars... would defo recommend these guys

Reply from James Bentley Motors on 04/10/18

Hi Omar, thanks for your kind words and i am glad you enjoyed our cars on display. All the best, Sam.

By Asif M on 03 October 2018 | Verified purchase

Excellent customer service very knowledgeable and helpful every step of the way

Reply from James Bentley Motors on 04/10/18

Hi Asif, glad i could help. Thanks for your business. Take care, Sam.

By tracy C on 22 February 2021 | Purchase not verified

My experience of james bentley motors was great. He was very attentive and helped me with the log book paperwork etc. He only picks cars that are looked after in which case i liked the peoguet 207 which i saw advertised on auto trader on JB website. Went down and i liked the car. He was very welcoming and asked if i like a drink as he had some soft drinks in a cupboard and he said help yourself and i had a fruit juice . There was a lot of very expensive cars like a lamboghini ,wedding cars limousenes etc. As well as normal range of cars like the peoguet 207 which i purchased.

Reply from James Bentley Motors on 22/02/21

Hi Tracy, thanks for the lovely review. I’m glad to hear that you enjoyed our showroom and are happy with your purchase. I hope the car serves you well! Take care, Sam.

By Damien S on 24 October 2020 | Purchase not verified

From initial phone call to completion of deal, Sam was very professional, polite and thorough. Left me alone to inspect vehicle and all paperwork but was always on hand to answer any questions, which he did with great knowledge. Highly recommend James Bentley Motors as a company and Sam as an individual. Best dealership I have ever dealt with. See you when it is time for another upgrade!

Reply from James Bentley Motors on 24/10/20

Hi Damien, thanks for the review and kind words. It was great doing business with you, i look forward to seeing you soon. Take care, Sam.

By RICHARD H on 03 October 2020 | Purchase not verified

Great Service Very Helpful I would recommend buying a car from them

Reply from James Bentley Motors on 03/10/20

Hi Richard, thanks for the review and kind words. It was pleasure doing business with you and i look forward to seeing you for your next car! All the best, Sam.

By steve W on 11 June 2020 | Purchase not verified

made an appointment to meet sam who as it turned out is a really nice person ,easy going no pressure one to one dealing ,took the car [focus] for a test drive with the wife which went really well returned to the show room ,did the deal with sam returned the next day to pick up the car everything went really smoothly would highly recommend James Bentley motors for an hassle free experience

Reply from James Bentley Motors on 12/06/20

Hi Steve. Thanks for the great review, I hope you and Lyn enjoy the car and it serves you as well as your last Focus! All the best, Sam.