Customer reviews of James Bentley Motors

By Leila K on 21 May 2020 | Verified purchase

Amazing customer service! Looking for a car can be very stressful but with James Bentley the whole experience is a smooth process. The dealer was very helpful and very trustworthy. He let me take as long as I liked looking at the car,being on hand if I needed to ask questions.I actually went twice to view the car and was at ease throughout. He let me take the car for a drive to get a feel for it. He puts customer satisfaction first and goes above and beyond to make the process of buying a car smooth and stess free. He's a person that goes the extra mile for his customers. I would highly recommend buying a car from James Bentley Motors.

Reply from James Bentley Motors on 21/05/20

Hi Liela, thanks for your review and kind words. I hope you enjoy your new Seat. All the best, Sam.

By Megan W on 06 May 2020 | Verified purchase

The salesman was very professional and communicated all the time with us regarding our needs and choice. He was courteous and kind to our daughter who was buying her first car! Treating her with respect and patience regardless of her young age. I would highly recommend him to anyone wanting an honest purchase.

By Grant B on 02 May 2020 | Verified purchase

The communication was really good, They also really helped me to get a great deal and managed to get the car ready for delivery with only a fee hours notice. I can't recommend highly enough

Reply from James Bentley Motors on 02/05/20

Hi Grant, thanks for your patience with us whilst the finance application went through! All the best and enjoy your new car. Regards, Sam.

By Jahed R on 19 March 2020 | Verified purchase

Very good service, and it was quick and efficient.

Reply from James Bentley Motors on 19/03/20

Hi Jahed, thanks for your review. It was lovely meeting you and your father, enjoy your new corsa! Thanks, Sam.

By Dr David P on 19 March 2020 | Verified purchase

Very helpful and competent Nice to deal with

Reply from James Bentley Motors on 19/03/20

Hi David, thanks for your review. I hope the car serves your son well! Regards, Sam

By Bek T on 15 March 2020 | Verified purchase

Excellent knowledge of the car we were interested in. Replaced the missing spare key & gave us advice on upgrades etc..

Reply from James Bentley Motors on 15/03/20

Hi Bek/Neil, thanks for your review and kind words. I hope the car serves you well! Regards, Sam.

By Josh T on 15 March 2020 | Verified purchase

Sam was very helpful and patient with everything that had gone on but very pleased with my purchase

Reply from James Bentley Motors on 15/03/20

Hi Josh, we got there in the end! Thanks for your patience whilst the finance went through, it was great supplying you with your first car. All the best, Sam.

By Finn D on 13 March 2020 | Verified purchase

Brilliant service and very professional. Would definitely buy another car from them.

Reply from James Bentley Motors on 14/03/20

Hi Finn, thanks for the review. It was great meeting you and your dad. All the best, Sam.

By Phil S on 01 March 2020 | Verified purchase

I purchased my BMW 1 series off Sam. I have always brought brand new cars, and this was my first second hand car. As I was unsure on some details Sam took me through step by step and answered any questions I had. After viewing the car and deciding I wanted to purchase it, I paid the deposit that night to secure it. I had noticed a couple of marks etc on the car and Sam got a repair done on it during the week ready for me to pick up the Saturday after. He also gave me a call the night before to check everything was in order, and even spoke to me again on the night after driving the car away and helped me with a few questions I had. To summarise I would recommend James Bentley Motors and especially Sam to anybody. It really was a 5 star experience. Thanks once again, I love my new car :)

Reply from James Bentley Motors on 09/03/20

Hi Phil, thanks for your 5* review and kind words. It was great meeting you. Take care, Sam.

By Sam A on 24 February 2020 | Verified purchase

Absolute Pleasure to buy through this company, they made everything so easy. All steps of our purchase was clear and straight forward. As a woman purchasing a car it can be hard, but this company was honest and upfront about the whole process. Would definitely be back in the future!

Reply from James Bentley Motors on 09/03/20

Hi Sam, thanks for your review and kind words. We look forward to welcoming you on your next purchase. Take care, Sam.