Customer reviews of James Bentley Motors

By Mark Snelling on 06 May 2021 | Verified purchase

These guys are really great. Sam is excellent, he keeps in contact with you at all times and they went the extra mile when they found out that the car I purchased had some slight damage. I really can’t recommend them enough. Full 5 star purchase that you can trust.

By Anonymous on 24 April 2021 | Verified purchase

This is a 5☆ review based on our experience with Sam at James Bentley Motors..... We purchased a car from Sam which turned out to need major engine work due to the timing chain snapping 11 days into ownership. 9 days later and the car is being collected for rebuild at a BMW engine specialist. Sam's Communication was fantastic throughout, the whole process from purchase to breaking down to being fixed was second to none!! Yes our experience really was as simple as that. Thank you Sam @ James Bentley Motors. Bmw 123d M Sport - White 2008.

Reply from James Bentley Motors on 28/04/21

Hi, thanks for your 5* review. It's a shame what happened with the BMW but we managed to turn a negative into a positive with the way the problem was dealt with. Thanks for your patience with us during this difficult period. All the best, Sam.

By Elmugiera Hafazalla on 22 April 2021 | Verified purchase

Great service relaiable and trusted. Very helpful guys thank you for everything

Reply from James Bentley Motors on 23/04/21

Hi Elmugiera, thanks for your kind words. We appreciate your business. Thanks, Sam.

By Tara J on 01 April 2021 | Verified purchase

Good customer service. Friendly in person, kept me updated throughout the whole purchasing process.

Reply from James Bentley Motors on 01/04/21

Hi Tara, thanks for the kind words. It was lovely doing business, Thanks, Sam.

By Russell M on 31 March 2021 | Verified purchase

Very honest dealer, the car we bought was exactly as described in the add and very competitively priced. I drove the car 150 miles back to Yorkshire the day it was delivered to me at my work address, never skipped a beat, runs beautifully. The staff at Bentley Motors are a breathe of fresh air, indeed for the first time in my life for a car dealership I have retained their number on my phone and will deal again.

Reply from James Bentley Motors on 01/04/21

Hi Russell, it was a pleasure doing business with you and it sounds like you really like the Aygo! Thanks for your business and I look forward to doing business with again. All the best, Sam.

By Patrick R on 29 March 2021 | Verified purchase

Absolutely A1, friendly honest and super accommodating, at delivered as stated within 48 hrs of enquiry in tip top condition, highly recommended nationally.email enquiry to driving the car when 200 miles between us and I didn’t leave my home town, video tour of the vehicle and all faults with a nearly 20 year old car openly identified!!

Reply from James Bentley Motors on 29/03/21

Hi Patrick, thanks for the great review! I really enjoyed doing business and hope the 5 series serves you well. All the best, Sam.

By Robbie K on 28 March 2021 | Verified purchase

Great car Great service Happy to go the extra mile to please their 5* Will happily recommend & buy from them again

Reply from James Bentley Motors on 29/03/21

Hi Robbie, thanks for the great review and also your business! I' m glad you liked the range rover. Take care, Sam.

By Giorgio G on 23 March 2021 | Verified purchase

Sam picked me up at my address and let me doing the drive test straight away. He is friendly and accommodating. I am very happy with my car bought at James Bentley Motors.

Reply from James Bentley Motors on 23/03/21

Hi Giorgio, thanks for your nice words. It was a pleasure doing business and I hope the car serves you well! Thank you, Sam.

By Sheila M on 20 March 2021 | Verified purchase

I saw the car I loved and contacted the seller who was very helpful. Communication was on point and the transaction was very smooth. Would recommend to anyone looking to buy a car. The car that I bought was in very good condition and the seller made me feel comfortable. I got the car fully MOTd and with 6 months warranty. The price of the car was very good too, less than I assumed it would go for. I got a good deal. Thank you.

Reply from James Bentley Motors on 22/03/21

Hi Sheilla, thanks for your lovely review, it means a lot! I hope you enjoy the lovely Peugeot. All the best, Sam.

By Shameena A on 18 March 2021 | Verified purchase

Very friendly and professional service will definitely be recommending garage to friends and family

Reply from James Bentley Motors on 19/03/21

Hi Shameena, thanks for your review and kind words. It was our pleasure providing you with the Fiesta. Take care, Sam.