Customer reviews of James Bentley Motors

By Jeanette T on 05 March 2021 | Verified purchase

I thought the staff were pleasant , polite and very knowledgeable, And would definitely go back if the time arises for another second hand car

Reply from James Bentley Motors on 06/03/21

Hi Jeanette, thanks for taking the time out to leave this review. It was lovely doing business and I hope you enjoy the Citroen. All the best, Sam.

By Andrew A on 05 March 2021 | Verified purchase

I recently bought a BMW X5 from Sam at James Bentley Motors, communication was good and no pressure sales. The car was as described and an in good condition. I had a view and we agreed a few items that needing doing, which Sam completed. On collection there was an unexpected issue which prevented collection. Sam fixed the issue without any complaints and delivered the car to my home with a full tank of petrol. Excellent service and I would recommend Sam and all at James Bentley Motors, thanks Sam

Reply from James Bentley Motors on 05/03/21

Hi Andrew, thanks for the review. I'm glad you enjoyed the service from us and once again we appreciate your patience whilst we repaired the BMW. Regards, Sam.

By Nicole J on 04 March 2021 | Verified purchase

They were very easy to deal with & didn’t feel as though there was a hard sell at any point. Very fair in negotiation and delivered the car with no fuss.

Reply from James Bentley Motors on 05/03/21

Hey Nicole, thanks for the 5* review. I'm glad you enjoyed the service and we hope you enjoy the Seat. Take care, Sam.

By Chris M on 04 March 2021 | Verified purchase

Travelled from South Wales to Birmingham to look at and purchase a car. Looked after well by owner Sam and very helpful. Excellent service. My son bought a nice motor. Happy motoring.

Reply from James Bentley Motors on 05/03/21

Hi Chris, it was a pleasure meeting you and Toby and I hope you enjoy the ST. Thanks, Sam.

By Faisal H on 03 March 2021 | Verified purchase

Very happy cant complain stays open late for me and I am happy

Reply from James Bentley Motors on 05/03/21

Hi Faisal, thanks for the review and kind words. We hope you enjoy the Van. All the best, Sam.

By Petar P on 02 March 2021 | Verified purchase

Great and fast cervices. Amazing staff. Great people. Fast service . Brilliant. Highly recommend.

Reply from James Bentley Motors on 02/03/21

Hi Peter, thanks for great review, it was a pleasure meeting you and your family and I hope you enjoy the Lexus! Take care, Sam.

By Michelle H on 01 March 2021 | Verified purchase

What can I say my experience was absolutely fantastic, a great team, loads of reassurance & made me feel at ease with every process of buying a car. Would highly recommend.

Reply from James Bentley Motors on 01/03/21

Hi Michelle, it was lovely meeting you and your family. We hope you enjoy the Suzuki. Thanks, Sam.

By Donna F on 01 March 2021 | Verified purchase

5 star bought fiat qubo, great communication very helpful and pleasent to deal with.thanks Chuffed to bits.

Reply from James Bentley Motors on 01/03/21

Hi Donna, thanks for the lovely review. It was a pleasure meeting you and Steve. All the best, Sam.

By Matt W on 19 February 2021 | Verified purchase

I’m pleased with the car and the customer service. The whole process was made very simple.

Reply from James Bentley Motors on 20/02/21

Hey Matt, it was lovely meeting and doing business with you. We hope you guys enjoy the Suzuki. All the best, Sam.

By Samuel F on 17 February 2021 | Verified purchase

It was a good Service service from the seller, good customer service I have ever had

Reply from James Bentley Motors on 18/02/21

Hi Samuel, thanks for your great review. It was a pleasure meeting you and your friend and we hope you enjoy the Suzuki! All the best, Sam.